But in recent weeks, that intimacy broke.

Iranian communities both domestically and internationally expressed strong disapproval of a video that Huda Kattan uploaded. People were offended by the film, which purportedly showed protestors with ties to the dictatorship burning pictures of Reza Pahlavi and Donald Trump. It boosted pro-government narratives, according to critics, at a time when demonstrators risk death, exile, and incarceration. Thousands of people called out the emotional trauma they experienced, making the backlash sharply specific rather than abstract.

There was more than just online indignation that ensued. There was a reckoning.

Iranians expressed their displeasure in writing in addition to rejecting the post. People shared narratives outlining why they were boycotting the company. Some even recorded themselves throwing away expensive Huda merchandise. It wasn’t a financially sensible act. Emotionally, however, it was obvious: you let rid of your favorite brand if it misrepresents your suffering.

There was no conflict between parties. The indications were at odds. When a regime-aligned video was shared without justification or obvious sympathy, it felt like erasure to many Iranians. Innovative brands in particular flourish when they pay close attention. Listening appeared to be lacking here.

The brand took a while to respond. For many, the clip was drowned out by the stillness.

For a long time, Huda Kattan combined commentary with beauty. Her followers who valued activism admired her for her earlier posts about Palestine. However, things changed with Iran. It felt like the alignment was off. Critics questioned why one region’s tyranny evoked anger while another evoked ambiguity.

Influencers increased the backlash’s momentum by strategically reposting. Videos opposing Kattan’s position were leaked by former allies such Moj Mahdara, who earlier referred to her as a friend. Mahdara claimed that the charge of ignorance was false. She claimed to have sent Huda several mails outlining Iran’s intricate political situation. The whole argument felt very intimate as I saw that play out. I recall stopping the video in the middle, not knowing if I was feeling depressed or disillusioned.

There was more than one video included. There was a pattern to it. Some brought up past postings from Kattan’s feed, while others directed readers to conspiracy theories she had published but since taken down that were antisemitic. The influence of those moments had been little. Now, however, they built a troubling chronology together.

However, the story does not finish here.

Silence is not the way to go on. Nor is it obstinate defense. It is recognition. In a day when people are constantly visible online, trust is not given freely. It can be easily shattered and is constantly earned. The brands that adjust in practice as well as in packaging are the most resilient.

Huda Beauty provides the facilities necessary to bounce back. Its platforms are quite effective at drawing attention, and its products continue to be well-liked. But now there’s a deeper risk involved. It will take more than token apologies to restore credibility. It will require a very sincere reset, one that interacts with impacted communities and goes beyond PR jargon.

Beauty influencers were commended for refocusing their platforms on mental health, wellbeing, and self-acceptance throughout the pandemic. In terms of maintaining businesses’ cultural relevance, that change was immensely adaptable. But 2026 is not like that. Nowadays, customers want responsibility in addition to empathy.

Even so, Kattan might change the story by incorporating more information into her speech. There is room to turn this into a teaching moment by working with activists, elevating protester voices rather than government visuals, and providing an open explanation. Even if a response is delayed, it may still have resonance.

Digital literacy will not be an extravagance for influencers in the years to come, but rather a need. The standard has increased. Cultural competency is also a must for entrepreneurs who travel between international marketplaces. It is the cost of being present.

The lesson is already quite evident for the Iranian community: visibility does not equate to solidarity. It is not appropriate to carelessly reduce a country’s suffering to social media posts.

An ordinary post turned into a time of reflection for the beauty business.

What follows is not about brand loyalty, but rather whether influence may change into something more thoughtful, less impulsive, and noticeably more human.

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