Privacy Policy

Effective on 12th March 2018

Creative Learning Guild Data Protection Notification

The Creative Learning Guild, D140, D Mill, Dean Clough, Halifax, HX3 5AX, Limited Company Number 2366759 registered charity number England and Wales 328185 (thereafter “CLG” or “we”) operates a platform for mobile reading and online membership listing service on the internet portal https://www.creativelearningguild.co.uk (thereafter “platform”).
This Privacy Policy outlines the types of personal data we gather when you use CLG, as well as some of the steps we take to safeguard it.

Personal data is information that individually identifies you, such as your name, address or email address, to which UK data protection laws apply.

Please take some time to read this Privacy Policy and make sure you are happy with our use and disclosure of personal information.

If you do not agree to any of the provisions of this Privacy Policy, you should not use CLG

Information we collect about you

We collect personal information about you from various sources:

Information provided by you

You can access and browse the platform without providing any personal information. However, some services do require you to register for a membership account and, in doing so, to provide us with certain personal information:

Essential information: When you register for a CLG account, you will need to provide your email address, state your real name and choose a password.

Profile information: You may choose to set up a profile on the platform in which case you will be asked to provide:

  • A profile name

  • Details of where you live

  • A profile picture or avatar

  • Information about how you categorise yourself with respect to your artistic/professional practice

  • Details of your website(s) and social media profiles

  • Address

  • Telephone number

Any information you provide may be deleted, edited, changed or amended by you at any time.

Paid services: Certain services may require payment information such as credit card and bank account details. Such information will be collected only on secure pages (https) and using encrypted forms.

Survey information: If you participate in any survey, you will be asked to provide certain personal information as part of your response. You may have the option of responding anonymously.

Information that you post: You may provide personal information when you upload content to the platform or when you post comments or contribute to discussions.

Use of Cookies

We use cookies for statistical purposes to help us understand how people are using CLG, so that we can continue to improve the service we offer. This information includes:

  • The Internet Protocol (IP) address of the device from which you access the platform, which helps us derive the country and city in which you are located.

  • The specific actions that you take on the platform

  • Any search terms that you may enter.

  • The time, frequency and duration of your visits.

  • Your browser type and operating system.

  • The nature of the device you are using.

How we use personal information

  • Your email address and password are used to identify you when you log into the platform

  • Any additional information you upload as part of your public profile will be published on your profile page, in the member listings and may be replicated in a ‘featured members’ section. This information will be publicly accessible.

  • If you subscribe to a paid account, your name, address and payment information will be used to process and collect your payment. CLG complies with all industry security standards.

  • Your email address will be used to send you updates and notifications regarding your account, service updates, newsletters and marketing messages (if you have elected to receive them in your preferences).

  • To operate and maintain your CLG account and to provide you with access to the website and any services you subscribe to.

  • To identify you as the source of any content that you upload, the comments you post and/or other contributions you make to the platform

  • To seek your participation in surveys about CLG

  • To provide you with technical support.

  • To provide other users with data regarding people accessing their content.

  • To analyse the use of CLG in order to improve the services we offer.

  • To customise your use of CLG and / or the content you receive.

Information Sharing

  • With your consent, we will disclose your personal information in your public profile, along with any content you upload and comments you make.

  • CLG will never pass your personal data on to third parties without your express consent.

  • While it is unlikely, CLG may be required to disclose your personal data by a court order to comply with other legal requirements. We will use all reasonable endeavours to notify you before we do this, unless we are legally restricted from doing so.

  • If you have a CLG account, we may share the personal data submitted under your account within the organisation in order to improve the quality of our service.

Information Security

  • CLG will take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data.

  • CLG restricts access to information that identifies you personally to those employees who need to know that information in order to operate, develop or improve our services.

  • All CLG employees who have access to, and are associated with, the processing of personal data are obliged to respect the confidentiality of our users’ personal data.

Updating

  • CLG provides mechanisms for updating and correcting account information that identifies you personally via the ‘update my profile’ button after log-in.

Links

CLG shall be entitled to display advertisement or other contents that contain hyperlinks to third-party websites. Only the provider of the website referred to shall be liable for illegal, erroneous or incomplete contents and particularly for damages that result from use or non-use of these links. We have no influence particularly on the data protection measures and contents of the sites linked to.

Access to the personal data we hold about you

CLG gives you online access to all your personal data through your account.

  • You can add or update personal data stored as part of you account at any time.

  • If you do not wish to receive email or other mail from us, please adjust your preferences.

You can also ask us whether we are keeping personal data about you by contacting us:
Creative Learning Guild
D140, D Mill
Halifax
England,

HX3 5AX
Email: enquiries@creativelearningguild.co.uk

We will provide you with a readable copy of the personal data which we keep about you, within 28 days. We will require proof of your identity and will provide the information at a charge of £10.

Assent to terms of Privacy Policy

By using CLG you acknowledge that you have read the terms of this Privacy Policy and that you agree to us using your personal data for the purposes set out above and in the Terms of Use.

We may change the terms of this policy from time to time, so please ensure you check it frequently.